Data Subject Access Requests · DPDP §7 / §8
Customer-initiated rights: access · correction · erasure · withdrawal · portability · SLA 30 days · auto-extract via /api/dpdp/dsar
24
Open · 30d
142
Completed · 30d
6.4 days
Avg turnaround
2
Near SLA breach
0
SLA breached
Active DSAR queue
| Request ID | Type | Customer | Filed | SLA | Status | Assignee | |
|---|---|---|---|---|---|---|---|
| DSAR-SAMPLE | access | PAN: XXXXX0000X | 14 May · 09:12 | 23 days left | processing | — (DPO) | |
| DSAR-SAMPLE | erasure | PAN: XXXXX0000X | 13 May · 16:30 | 22 days left | processing | Priya R. (legal) | |
| DSAR-SAMPLE | correction | PAN: XXXXX0000X | 13 May · 11:18 | 21 days left | new | — | |
| DSAR-SAMPLE | withdraw | PAN: XXXXX0000X | 12 May · 17:45 | auto-processed | completed · same day | system | |
| DSAR-SAMPLE | access | PAN: XXXXX0000X | 12 May · 14:22 | 20 days left | processing | Anil K. (ops) | |
| DSAR-SAMPLE | erasure | PAN: PQRXXXX77F | 5 May · 10:11 | 7 days left | awaiting CIBIL purge | Priya R. (legal) | |
| DSAR-SAMPLE | portability | PAN: STUXXXX88G | 4 May · 16:05 | 6 days left | JSON pack 80% | system |
DSAR sample trace · DSAR-SAMPLE (access request)
Customer: — (PAN: XXXXX0000X) · Filed via /dpdp-portal · Identity verified via Aadhaar OTP
14 May · 09:12 IST
Request filed via customer portal. Identity verified via Aadhaar OTP. Auto-acknowledgement email sent.14 May · 09:13 IST
Routed to DPO queue. — assigned.14 May · 11:48 IST
Data inventory generated: 4 consent artefacts · 2 verification sessions · 1 active loan account · 8 audit events · 0 marketing opt-ins15 May · 10:30 IST
JSON pack assembled. Awaiting DPO sign-off before delivery.Pending — by 5 Jun 2026 (SLA)
Deliver portable JSON pack via secure download link. Email link with 7-day expiry.SLA tracking
| Request type | SLA target | This month | Compliance % | Avg actual |
|---|---|---|---|---|
| Access (§11) | 30 days | 18 / 18 met | 100% | 5.2 days |
| Correction (§12) | 30 days | 6 / 6 met | 100% | 2.8 days |
| Erasure (§12) | 30 days · 45 if 3rd-party | 3 / 3 met | 100% | 11.4 days |
| Withdrawal (§6.4) | Real-time | 89 / 89 met | 100% | 2 min |
| Portability | 30 days | 26 / 26 met | 100% | 3.4 days |